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Frequently Asked Questions

We supply the answers to your most important questions.

Google-5-Star-Reviews
126+ Reviews

Did You Know

Having a GC license positions us uniquely better to serve you. Being a general contractor enables us to provide licensed services outside of and in combination with painting. Our seamless services enable a convenient in-house sequential process, and we provide all guarantees.

We accept credit payments at no additional charge, and you can process your payment directly within our secure payment portal.

We offer 5-year warranties for many of our services. A comprehensive written labor warranty gives you the assurance and confidence knowing the work is done as contracted, and we stand behind it.

Our printable electronic contracts and invoices are convenient. You can make your selections, accept, sign, and approve everything with the touch of a button.

Company Related Questions

We are based in Raleigh, NC. However, we also provide services to Cary, Apex, Morrisville, Chapel Hill, Durham, Wake Forest, and Knightdale.

Yes, we are fully licensed and insured. Our licensing is more than just a work license; we are licensed general contractors.

We have been in business since 2004!

No, we are not a franchise. The business name and all operations started locally here in Raleigh, NC.

Quote Pricing Related Questions

We count, measure, and assess every aspect of the project. Therefore, we have to visit most projects to offer proper pricing. However, we offer virtual quotes for smaller projects.

Our estimates are held Monday – Friday at 10 am, 11:45 am, and 1:30 pm. We are closed on most holidays.

If we visit the property, we want to point out any problematic areas, allow you to ask questions, and offer recommendations based on your needs!

  1. Schedule Your Appointment
  2. Detailed Professional Assessment
  3. Count Measure & Recommendations
  4. Itemized Electronic Quote
  5. Contract Approval
  6. Schedule Project

Scheduling Related Questions

We can start most small—to medium-sized projects within 3 to 4 weeks. Permitting and large projects will take longer. If you need to start sooner, we will let you know if it’s possible based on our current workload.

We specify the number of days the project will take at the bottom of each contract. However, most projects only take a week, and smaller projects can sometimes be completed in a day or two.

On-Site Work-Related Questions

Your availability helps to mitigate the potential of any miscommunications. However, we also understand being present is not always an option for everyone. Therefore, being present during the process is not a requirement!

Semi-full service is a free service that includes us moving only large items for painting and other services. If you choose the semi-full service option, you are responsible for removing all small and fragile items.

We will adjust to your needs! However, we typically begin our workdays between 8 and 9 a.m. and end between 4 and 6 p.m.

The full-service option for interior house painting includes us removing everything for you. However, this service has an additional cost. For more details, visit our preparations page.

What To Expect From Us

Providing Nothing But the Best Service

4.9

Over 126+ Google Reviews

Here is a summary of our service from start to finish.

1. Appointment

Contact us for your onsite or virtual quote. Optional calendars are provided to self-schedule appointments, requiring no disruptions to your day!

2. Quote/ Hiring​

Receive your quote within 24hrs. Enjoy the benefits of a detailed electronic contract that conveniently offers credit card payment options!

3. Work Onsite

We are incredibly knowledgeable, net, and maintain a straightforward means of communicating the project, service details, and overall production.

4. Final Walk-Through​

Our quality is held to the highest standards and is inspected & guaranteed by a written warranty prior to final payment. 

“Each time he came to inspect my home after the initial replacing our siding. He would examine the work to make sure it was up to standards!“
Happy Customer
Jesse Campbell
“They helped with the perfect solution to “patch” the house without having to replace all of the siding! You can’t even tell!”
Happy Customer
Anna Brawner
“We have used ATOC for over a decade, and our experiences are always wonderful! Courtney is incredibly knowledgeable about best practices.“
Happy Customer
Randy Scott
“Our house needed painting, deck & exterior repairs, & staining. All were expertly handled on-site. We couldn’t be happier with the results!”
Happy Customer
Chris Reighn
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